Cannot connect to App Store – read this post. Cannot download this app is not compatible with your device. App Store asking for different Apple ID and password. IPhone not downloading apps or stuck on Waiting iPhone not updating apps or stuck on Installing.
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I haven't been installing anything on my iPad Mini for the past few weeks. But previously, I just had to tap on 'Install', enter my Apple ID password and go.
Now, for every new application, even those free ones, I have to confirm each time, that I'm 17 or over. And then App Store asks to enter my credit card information. If I disagree and hit 'Cancel', installation process is interrupted and I can't install any application, even free one.
I don't trust Apple at all and I'm not willing to share my credit card information, especially that I'm installing only free applications.
I'm pretty sure that I haven't changed anything in the configuration of my iPad Mini for ages.
Am I missing some significant change to the App Store or this is some kind of bug or virus? Is there anything I can do in this situation? How can I install a free application from the App Store, without having to share my credit card information with Apple?
1 Answer
You need to select that you don't have/want a payment option.
- Open Settings → iTunes & App Stores
- Tap View Apple ID → Payment Information
- Select None as the payment type
My Iphone App Store Won't Download Apps
If you're not able to select None or the None option is not present for you to select, there are some possible reasons as to why this is the case:
- Unpaid balance
- Changed country/region
- Family Sharing management
For more information, see the Apple KB article:
If you want to create a new Apple ID with None as the payment method, purchase a free app from the App Store and choose Create Apple ID. For more information, see:
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Downloading apps to your iPhone is usually a quick and simple process. However, you may sometimes have problems getting them to install. Before you do anything, make sure that you're downloading an Apple-approved app from the App Store and that your phone has a steady cellular or Wi-Fi connection. If you tick both those boxes but still can't install, troubleshoot the download by trying it again, running checks on your iPhone or using iTunes as an alternative.
Delete and Download Again
My Iphone App Store Won't Download Anything
You may be able to solve a download problem by deleting the app and starting over. Press and hold down the app's icon until it 'jiggles.' Tap the 'X' and then 'Delete' on the confirmation screen. Press the 'Home' button to turn off the jiggle, tap 'App Store' and go back to the app's page. Tap the download button to restart the process -- you don't have to pay for it again if you're using the same Apple ID.
Try a Different App
Sometimes, the app itself causes installation problems -- see if this is a problem by trying to download a different one. Go to the App Store, tap 'Top Charts' on the screen’s bottom menu and then select 'Free.' Choose an app and start the download process. If it works, the original app is the problem -- if you really want to find a fix, you can usually find developer contact details in the information area of the app's description. If you can't download this app either, you have an iPhone issue.
Check Your Storage Capacity
You can't download an app unless you have enough space on your iPhone. To check capacity, note the app's file size from its information screen in the App Store. Go to 'Settings,” tap 'General' and then 'About.' In the Available field, check how much free space you have. If this is smaller than the app file, get extra space by removing unwanted apps or content, importing photos and videos to your computer or backing up and syncing to iTunes or iCloud. Keep in mind, Apple only stores certain types of content, so be careful not to delete anything that you can't get back.
![App App](https://www.imore.com/sites/imore.com/files/styles/xlarge/public/field/image/2014/08/download_app_npr_screens.jpg?itok=BYiv7JVV)
Try Syncing with ITunes
Sometimes, syncing your iPhone on your computer kickstarts and completes a download. Open iTunes, connect your iPhone and select it in the Devices list. Click 'Sync' on the Summary page. When syncing is complete, select 'Apps' and see if the app is in the list. If it is, and you don't have automatic installation enabled, drag it on to one of your screens or select 'Install.' Select 'Apply' to put the app on your iPhone.
Restart and Reboot Your IPhone
Sometimes, turning your iPhone off and on again fixes bugs that might affect downloads. Hold down the 'Sleep/Wake' button and swipe the slider to the right. When the phone shuts down, hold down the 'Sleep/Wake' button to restart it. If this doesn't work, try rebooting the phone -- although this shouldn't cause data loss, back up your iPhone first. Hold down both the 'Sleep/Wake' and 'Home' buttons until the Apple logo appears and wait for your iPhone to reboot and restart.